Happens to all of us sometimes!
Firstly, try performing a password reset on your PERi-Perks account and, if that doesn’t work, it's probably just a wrong mobile number or email address.
Please contact us here and we will be happy to help. Don't forget to include useful details like your mobile number, your member number and the email address you used to register the account.
Password reset for AU account.
Password reset for NZ account.